AI that runs property operations.
Proptonomy coordinates property work, from the first guest message to the finished job.
Book a demoProptonomy · Operations
Emma Whitaker27 Ponsonby RoadWhatsApp
Call answered by Mia · 3 min 02 s5:48 PM
Proptonomy
Emma Whitaker27 Ponsonby RoadWhatsApp
Call answered by Mia · 3 min 02 s5:48 PM
Call · transcript5:48 PM
Could not find the entrance: it is the black door on Franklin Road, not the main door. Mia guided her in. Also mentioned the second-floor hallway light is out.
ProptonomyAI5:52 PMSent
Welcome in, Emma. The hallway light on the second floor has been reported and will be looked at as soon as possible.
Task created: hallway light, 2nd floor, 27 Ponsonby Road · Liam, tomorrow 9:00 AM5:52 PM
Knowledge updated: entrance is the black door on Franklin Road, not the main door5:52 PM
Street view · suggested entry
The black door on Franklin Road, found from the address and saved to the entry. The next guest gets it with the code.
Running the operation at
Proptonomy Shorts
The cleaner relay
From reported to resolved
Your day, under control
Float mode
The encore
More time for living
The squeaky hinge
The last roll
Illustrative scenarios
One change. Every next step handled.
A late checkout changes the plan. Proptonomy coordinates the cleaner and linen partner, then checks the turnover before the next arrival.
Task plan
TR
Could we check out at 1:00 PM instead?Tobias Reid · Harbour Loft · Late-checkout request
9:08 AMTask
Late checkout at Harbour Loft, cleaner and linen moved
Scheduled
Subtasks
0/4
Confirm the 1:00 PM checkout with the guestScheduled9:10 AMPProptonomy Agent
Move Harbour Cleaning from 11:00 AM to 1:30 PMScheduled9:12 AMPProptonomy Agent
Re-time the linen drop to 1:00 PMScheduled9:20 AMHLHarbour LinenLinen partner
Verify the turnover photos before the 4:00 PM check-inScheduled3:40 PMPProptonomy Agent
Routine work follows your rules. Exceptions come to you.
The work moves. Your team stays in its tools.
Bring property context into Proptonomy and carry supported actions back to the systems your team already uses.
One issue, connected work
9:14 AMGuest conversation
TR
Tobias Reid14 Richmond Road
Proptonomy
Get the right work to the right place.
Use the property context to prepare a maintenance task and keep the details with it.
Example record
Repair the bedroom blind
- Property
- 14 Richmond Road
Walk through a home. Build its operating record.
Capture the rooms and amenities on video. Review the detected details, then give your team a property record they can use.
Owner walkthrough · Sandviksbodene 9-305
From a real walkthroughProperty record
Sandviksbodene 9-305
A real home. Four items recorded from an 18-second walk.
- Items are added as the walk reaches them.
Ready for the owner's review
Check the details against the footage before your team relies on them.
Reshoot Studio made the listing photos from this walkthrough
Tap a photo to compare before and after
Your property knowledge put to work.
Give guests, partners and owners answers grounded in the same property details and operating instructions.
27 Ponsonby Road
Talking withPartner
Harbour Cleaning8:15 AM
Can we park the van in the guest space during the clean?
Proptonomy AIAI8:15 AM
Yes, 10:00 AM to 3:00 PM; the guests arrive at 4:00 PM.
One property record, the right context for each person.
Have the linen ready before the next arrival.
Turn upcoming stays into a stock forecast and a supplier order you can review.
You review the order. The forecast shows what the delivery would change.
Inventory · Linen
Linen in stock96 sets
Below minimum by SundayWithout replenishmentWith planned delivery
60 double linen setsProposed delivery Tuesday · Main storage
Show owners what earned their payout.
Bring income, commissions and operating costs into one calculation, with the sources behind the figures.
“What did my property earn after costs this month?”
Owner finance
Example data27 Ponsonby RoadAugust
Calculated net owner payout
€5,200
Gross income minus recorded deductions
Gross rental income€8,400
Platform commission−€1,260
Management commission−€1,071
Cleaning−€525
Linen & supplies−€195
Payment fees−€84
Task expenses−€65
Net payout€5,200
Integrated phone solution
Keep the transcript, the next action and the follow-up together in the conversation.
Calls
Harbour CleaningHarbour LoftPhone
Call answered by Proptonomy · 1 min 48 s10:32 AM
Call · transcript
Call · transcript10:32 AM
Key safe on the railing will not open, code 4471 rejected twice. Two of us are outside with the linen. Guest arrives at 4:00 PM.
ProptonomyAI10:33 AMSent
Try 4471 then # twice; the safe re-locks after a wrong code for 5 minutes, so wait until 10:37 AM. If it still fails, the spare is with the owner and I have asked him.
Task created: key safe battery, Harbour Loft · Liam Tane, today 2:00 PM10:33 AM
Owner notified: Tobias Reid10:33 AM
Built in a live rental operation.
Thirty measured days at Heimby, the rental operation Proptonomy grew out of.
1,577
AI-initiated follow-ups
94%
of outbound replies sent by AI
30 days ending 25 August 2026. Metrics are specific to Heimby.Read the data and method
Before you hand over the work.
Think of Proptonomy as a teammate you can ask about your business. It uses your connected property knowledge to answer questions, coordinate partners and act on your behalf, within the permissions and approval rules you set.
Your PMS manages bookings, rates and guest records. Proptonomy works with those records to answer questions, coordinate people and carry out the day-to-day work around each stay.
No. Your team can receive messages and respond through the connected tools they already use, such as WhatsApp and email. Proptonomy keeps the context and follow-up together.
Meet your new AI teammate.
See how Proptonomy can help you and your team with the everyday work of running your properties.