AI Inbox
Airbnb, Booking.com, Vrbo, your PMS inbox, WhatsApp, email, SMS and phone calls in one thread per guest, answered in the guest’s language and checked before it is sent.
Pricing
One price per listing. Every product included.
Pricing follows the number of listings you connect and nothing else: no tiers, no setup fee, no AI credits, no seats. The AI Inbox, AI voice, operations, the field team app, workflows, the guest and owner portals and every integration come with it. Tell us your portfolio and we put the number in writing.
Quoted in writing for your portfolio. Carrier usage for phone numbers, calls and texts is metered separately.
Everything below, for all 40 listings:
- AI Inbox and AI voice
- Operations and Mission Control
- Field team app and chat briefing
- Workflows and procedures
- Guest and owner portals
- Every integration, and WhatsApp control
Everything included
Twelve products, one line on the invoice.
There is no plan to upgrade to. A ten-listing host and a four-hundred-listing operator run the same software, with the same integrations and the same support.
AI voice and the phone desk
Your own numbers. The voice agent answers routine calls, your team takes the rest in the browser with the booking on screen, and every call is transcribed into the thread.
Operations and Mission Control
One ranked queue across every client, tasks that run to done, digests, and approvals as a yes or no in your ops chat.
Field team
Cleaners and vendors briefed in WhatsApp, Telegram, LINE, Slack, Teams or email, or in the Proptonomy app for iOS and Android. Photos checked against the checklist.
Workflows and procedures
Write how the operation runs once. A procedure library to start from, and new procedures proposed from finished work for you to approve.
Guest portal and upsells
Check-in steps, house guide, early check-in and late checkout offers, with access details released only to verified guests.
Owner portal
Earnings, statements, occupancy and costs per property, owner onboarding and an owner assistant scoped to their own homes.
Reviews and claims
Review replies drafted for approval, and damage claims assembled from turnover photos and the reservation.
Supplies and linen
Stock counts, consumption forecasts and supplier orders prepared for your approval.
Dashboards and CRM
Portfolio, team and call analytics, and a CRM for owner leads from first contact to a signed agreement.
Knowledge that keeps itself current
Property knowledge learned from the work, every fact with the message it came from.
Every integration, and WhatsApp control
Guesty, Hostaway, Breezeway, Enso Connect, PriceLabs and the rest, all controllable in plain language from WhatsApp with @proptonomy, plus the MCP server for ChatGPT and Claude.
What you never pay for
The lines other vendors add to the invoice.
Onboarding fees, credits, seats and modules are how a low headline price becomes a high bill. None of them exist here.
A setup or onboarding fee
We connect your systems with you and the AI learns your properties before the trial starts. None of it is billed.
Feature tiers
Every customer runs every product. There is no plan to upgrade to and no feature held back for a bigger contract.
AI credits or message caps
The AI answers every guest, briefs every partner and follows up every task. Nothing runs out halfway through a busy Saturday.
Seats for your team
Add every coordinator, VA and manager who needs access. The price follows your listings, not your headcount.
Your cleaners and vendors
Partners work in their own chat apps or the Proptonomy app at no cost to them or to you.
Add-on modules
The phone desk, the field app, the owner portal, reviews and claims are part of the same per-listing price, not modules sold on top.
The trial
You write the pass mark. We have to hit it.
Some vendors start billing when their own accuracy score says so. Ours starts when a number you wrote down, about your operation, is met.
- 1
Connect, and watch it work
Your PMS connects through its own marketplace or API. The AI starts in observe mode: it reads, drafts and learns your properties, and sends nothing until you switch an inbox on.
- 2
Write the pass mark
Before the trial starts we agree three things in writing: which properties and inboxes, how long (two to four weeks), and the number it has to hit, in your words. For example, 60% of guest messages resolved without a person, or zero missed guest issues.
- 3
Go live at the price you were quoted, or walk away
If it hits your number, you go live at the per-listing price quoted on day one. It is not renegotiated at the end. If it does not, you keep the data and the conversation history.
During the trial every inbox starts in observe mode. Nothing reaches a guest, a cleaner or your PMS until you switch it on, inbox by inbox.
Pricing questions
Proptonomy is priced per listing per month, with every product included: the AI Inbox, AI voice, operations and Mission Control, the field team app and chat briefing, workflows, the guest and owner portals, reviews, claims, supplies, dashboards and every integration. There is no setup fee. Tell us your listing count and the tools you run, and we put the number in writing.
Every bookable unit connected from your PMS that the AI works on. A building with twelve apartments is twelve listings. A unit you pause or disconnect stops counting from the next month.
Only carrier usage: phone numbers, call minutes and text messages are metered, because the carriers charge per number and per minute. Everything else is in the per-listing price.
No. We connect your systems with you and the AI learns your properties in observe mode. You pay per listing once the trial has met the pass mark you set.
Two to four weeks on your own properties. Before it starts, we agree the scope, the length and the result it has to reach, in writing. If it gets there, you go live at the price quoted on day one.
No. Proptonomy works on top of Guesty, Hostaway, Uplisting, Lodgify, KrossBooking and the others. The PMS stays the system of record for reservations and money.
Yes. Mission Control works across every client you are authorised for, and we quote the whole portfolio in writing before you sign.
Every inbox starts in observe mode, replies are checked before they are sent, and refunds, access exceptions and complaints can stay behind a person’s approval for as long as you want.
Meet your new AI teammate.
See how Proptonomy can help you and your team with the everyday work of running your properties.