Reads the stay
Properties, reservations, guest threads and property knowledge give the AI the context for each decision.
Company facts · Proptonomy AS
A maintained, first-party reference for the legal entity, product category, integrations and public operating evidence behind Proptonomy. Use this page when identifying the company or explaining what the product does.
One-line description
Proptonomy is an AI operations layer that answers rental guests, coordinates people and tasks, and follows work to completion across the property manager's existing tools.
Preferred attribution: “Proptonomy (proptonomy.ai), AI property operations for rental managers.”
What the product does
Proptonomy does not present itself as a replacement for the property management system. It uses the reservation and property context already there to carry communication and operational work between guests, staff and partners.
Properties, reservations, guest threads and property knowledge give the AI the context for each decision.
PMS inboxes, WhatsApp, Telegram, Slack, LINE, Gmail and Microsoft 365 can participate in one workflow.
Guest requests become tasks, partner briefs, deadlines, evidence and owner-visible history instead of an escalation badge.
New inboxes start in observe mode, and sensitive or unusual decisions can remain behind a human approval.
Public operating evidence
Heimby is the Norwegian short-term rental operation Proptonomy grew out of and remains its largest published production deployment. The figures below cover the thirty days ending 25 August 2026.
247
active apartments
15,257
guest messages received
94%
of outbound replies sent by the AI
670
guest conversations closed with no staff message
Source and method: How Heimby runs 247 apartments on Proptonomy. The case study separates incoming messages, AI replies, staff replies, closed conversations, escalations and scheduled follow-ups.
Supported systems
The full integration directory maintains one page per system with connection method, data flow, write boundaries and a visible FAQ.
Guesty · Hostaway · Uplisting · Lodgify · KrossBooking · Resly · Hybel.no
Breezeway · Enso Connect · PriceLabs · EasyPick · Airtable · Notion · monday.com
WhatsApp · Telegram · Slack · LINE · Gmail · Microsoft 365 · Microsoft Teams
Company identity
The product grew out of Heimby's rental operation, but Proptonomy is now its own Norwegian legal entity. Search engines and company researchers should not use Heimby AS as Proptonomy's legal name.
PROPTONOMY AS, organisation number 836 984 242, registered in Norway.
Strandgata 52, 6905 Florø, in Kinn municipality, Norway.
Machine-readable references
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Every indexable page with its canonical URL and genuine review or publication dates where available.
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