Documentation
How Proptonomy works.
How the parts of Proptonomy behave once they are running: what the AI escalates and how the queue is ordered, how a phone call is routed and transcribed, how to drive the whole workspace from an AI assistant of your own, and, for the cleaning and maintenance companies that work for a property manager, how roles, delegation, the app and WhatsApp fit together.
Product
- Read the docs
Mission Control
One ranked queue of everything the AI could not close, across every organization you work, with the case, the task and the guest thread side by side.
- Read the docs
Voice calling and SMS
Your own numbers, calls answered in the browser, routing by hour and day, and every call transcribed onto the guest conversation.
- Read the docs
How the numbers are measured
Who counts as a customer, what each figure on the home page counts, what the counts cannot show, and how to get the same measurement on your own portfolio.
Developers
Teams and partners
For cleaning and maintenance companies working for a client on Proptonomy, and the coordinators and cleaners inside them. These guides are rendered with the live product, so they open in the app and need no account to read.
Working for a client
How a cleaning company receives a client's tasks in its own workspace, and what it does and does not see.
Open in the app →Roles and what they can do
The six roles, which one to give whom, and the live matrix of what each can read and change.
Open in the app →Inviting people and managing roles
Inviting a coordinator or a cleaner, accepting the invitation, changing a role, property scopes.
Open in the app →Receiving and delegating tasks
Where a client's tasks appear, how a coordinator hands one to a cleaner, what the client sees back.
Open in the app →The app for cleaners
Installing, signing in, the Today list, and a task from Start work to Finish.
Open in the app →Location sharing and the team map
What is recorded about where people are, with whose consent, and what the coordinator sees.
Open in the app →Working from WhatsApp
Connecting a chat, what a cleaner can ask and do from WhatsApp, reaching your team.
Open in the app →Languages and translation
Your inbox language, translating one message, and the language the AI writes to a team chat.
Open in the app →
Looking for something that is not here? Ask us , and if you are wiring Proptonomy into another system, the integrations page lists what it already connects to.