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Proptonomy

Compare · Reviewed 23 September 2026

Proptonomy vs Conduit (formerly HostAI): guest agents for all of hospitality, or an operations layer built for rentals.

Conduit, the company formerly called HostAI, builds AI agents for guest operations across hotels and short-term rentals, with voice in its packages. Proptonomy is built for rental operators and puts as much weight on the cleaners, vendors and follow-up behind the message as on the reply.

Book a demoSee the table

The short answer

Conduit suits operators who want guest messaging and voice agents across hotels and rentals, with SOC 2 Type II and published packages from $18 a unit. Proptonomy is priced per listing with every product included and no AI credits, and is built around the rental work after the message: cleaners and vendors briefed, chased and checked. Choose Conduit for voice-first guest service and security paperwork; choose Proptonomy to run the operation behind the reply.

How Conduit describes itself: “AI agents for guest operations.” source

Choose Conduit when

  • You run hotels as well as rentals and want one agent platform across both.
  • Your owners or buyers require SOC 2 Type II, which Conduit states it holds.
  • Voice is central: Conduit lists inbound and outbound Voice AI in its packages.
  • You want to drive the agents from your own stack through an API as well as MCP.

Choose Proptonomy when

  • You want one per-listing price that includes every product, with no credit allowances to track.
  • Your cleaners and vendors work in WhatsApp, Telegram or Slack, and you want each job chased until it is accepted, done and photo-checked.
  • You want every outgoing reply checked for unconfirmed promises, and door codes released only to verified bookings.
  • You run several client organisations and want one ranked queue across them.
  • You operate in the Nordics: a Norwegian company, EU servers, KrossBooking, Hybel.no and EasyPick.

At a glance

Proptonomy and Conduit, row by row.

Every Conduit cell links to Conduit’s own page where it says so. Where Conduit does not publish something, the cell says so instead of guessing.

  • Core job

    Proptonomy
    Yes.Rental operations: guests, tasks, crews and owners
    Conduit
    Yes.“AI agents for guest operations”, for hotels and rentals source

  • Guest channels

    Proptonomy
    Yes.Airbnb, Booking.com, Vrbo, PMS inbox, WhatsApp, email, SMS, calls
    Conduit
    Yes.Airbnb, Vrbo, Booking.com, Expedia, email, SMS and calls source

  • Approval before sending

    Proptonomy
    Yes.Observe mode, then drafts or auto-reply, inbox by inbox
    Conduit
    Yes.You decide which decisions need your approval source

  • Every reply checked before it sends

    Proptonomy
    Yes.A second AI holds replies with unconfirmed promises
    Conduit
    n/sNot stated.Not stated on the pages we read

  • Door codes only for verified guests

    Proptonomy
    Yes.Only for confirmed bookings, and after Enso verification if used
    Conduit
    n/sNot stated.Not stated on the pages we read

  • Phone calls

    Proptonomy
    Yes.AI voice agent answers; a person can take over in the browser
    Conduit
    Yes.Voice AI, inbound and outbound, from the base package source

  • Cleaners without an app

    Proptonomy
    Yes.Briefed in WhatsApp, Telegram, LINE, Slack, Teams or email
    Conduit
    Yes.Assignments on the channel cleaners already use source

  • Operations product

    Proptonomy
    Yes.Tasks, crew briefs, follow-up and photo checks, live today
    Conduit
    Partly.Turnover pages live; “Operations” marked coming soon in nav source

  • Photo proof and closing the loop

    Proptonomy
    Yes.Chases each job to done; AI checks photos against the checklist
    Conduit
    Yes.Photos recorded against the turn; guest told when fixed source

  • Owner statements

    Proptonomy
    Yes.Owner portal, statements and owner onboarding
    Conduit
    Yes.Owner statements sent on a schedule source

  • Works with

    Proptonomy
    Yes.Guesty, Hostaway, Uplisting, Lodgify, KrossBooking, Breezeway, Enso
    Conduit
    Yes.Guesty, Hostaway, Hostfully, Lodgify, Track, KrossBooking, more source

  • Security certification

    Proptonomy
    No.No SOC 2 or ISO 27001 yet; EU servers, GDPR
    Conduit
    Yes.SOC 2 Type II certified source

  • Nordic and EU fit

    Proptonomy
    Yes.Norwegian company, EU servers, KrossBooking, Hybel.no, EasyPick
    Conduit
    Partly.Names KrossBooking; EU hosting not stated source

  • API and MCP

    Proptonomy
    Partly.MCP server with 235 tools; no public REST API
    Conduit
    Yes.“API & MCP” to control agents from your own stack source

  • Pricing model

    Proptonomy
    Yes.Per listing, every product included, no setup fee; quoted in writing
    Conduit
    Yes.$18 to $48 a unit with credits, or $899 up to 25 units source

  • Trial

    Proptonomy
    Yes.Two to four weeks, judged on a pass mark agreed in writing
    Conduit
    n/sNot stated.Not free; a trial is not stated source

Built in Partly, or with add-ons Not offeredn/s Not stated publicly

Fair is fair

What Conduit does well.

  • Voice in the package

    Voice AI, inbound and outbound, is listed in Conduit’s packages, so guest calls and messages sit with one vendor. source

  • Enterprise security posture

    Conduit states SOC 2 Type II certification, role-based access controls and full audit logs, and that customer data is never used to train shared models. source

  • Published starting prices

    Package rates from $18 to $48 per unit are on its pricing page, with a flat $899 plan and no implementation fee for up to 25 units. source

Where each one stops

The limits, on both sides.

Conduit

  • What a credit buys, and what overage costs, are not published.
  • Its navigation still marks “Operations” as coming soon, while its rental pages describe live turnover work.
  • Direct Booking.com and Vrbo connectors are marked “Coming soon” on its integrations page.
  • No free plan, and a trial is not stated; the smallest plan is $899 a month.

Proptonomy

  • No SOC 2 or ISO 27001 certification yet.
  • No public REST API: the integrations and the MCP server are the ways in.
  • Carrier usage (phone numbers, call minutes and SMS) is metered on top of the per-listing price.

Switching from Conduit

Three steps, and nothing goes quiet in between.

  1. 1

    Connect your PMS next to Conduit

    Proptonomy connects through your PMS’s marketplace or API and starts in observe mode, so Conduit keeps answering while Proptonomy reads, drafts and learns.

  2. 2

    Move procedures and knowledge

    Bring the procedures you configured in Conduit and your property details. Every Proptonomy draft cites what it used, so gaps show up early.

  3. 3

    Hand over inbox by inbox, then the crew

    Switch each inbox when it meets your pass mark, then move cleaners and vendors into their briefing chats.

Proptonomy and Conduit: questions

Yes. Conduit states that HostAI Labs, Inc. does business as Conduit. It was founded in 2024, is based in San Francisco and serves hotels as well as short-term rentals.

Conduit publishes starting rates of $18 to $48 per unit a month, each with a monthly credit allowance, and a flat $899 a month for up to 25 units. What a credit buys and overage are not published. Proptonomy is priced per listing with every product included, no setup fee and no AI credits, and quotes your portfolio in writing; only carrier usage such as numbers, minutes and SMS is metered.

No. Conduit says cleaners get assignments on the channel they already use. Proptonomy does the same in WhatsApp, Telegram, LINE, Slack, Teams or email, follows each job up until it is accepted and done, and checks completion photos against the checklist before the guest is told. Staff who want an app can use Proptonomy’s for iOS and Android.

No, not yet. Proptonomy runs on EU servers, encrypts integration credentials, logs every write to your PMS and uses AI providers that do not retain or train on your content. If SOC 2 Type II is a hard requirement today, Conduit states that it holds it.

Sources, read 23 September 2026

Conduit is a trademark of its owner, used here only to identify the product. This page follows our editorial standards: facts about other companies come from their own public pages on the date shown. If something is out of date, write to hello@proptonomy.ai and we will correct it.

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