Compare · Reviewed 23 September 2026
Proptonomy with Enso Connect: Enso runs the guest journey, Proptonomy runs the work behind it.
Enso Connect owns the guest-facing side: the Boarding Pass guest app, ID checks, upsells and an AI that answers guests. Proptonomy reads Enso’s guidebooks, policies and verification status and runs the work behind the stay; Heimby, the operation Proptonomy grew out of, is an Enso Connect customer.
The short answer
Keep Enso for the Boarding Pass, verification and upsells, and connect it to Proptonomy. Proptonomy releases door codes only once Enso’s verification clears, quotes Enso’s offers in the guest’s thread, and runs the tasks, cleaners and follow-up that Enso’s pages do not describe.
How Enso Connect describes itself: “Digitize & Monetize your guest experience with AI that handles messaging, operations, and revenue from inquiry to checkout and beyond.” source
Use Enso Connect for
- The Boarding Pass guest app: check-in steps, guest information and upsells in one place.
- Verifying guests, checking IDs and reporting to authorities.
- Upsells, with deposits or damage waivers to protect each stay.
- Smart locks and background checks, as add-ons.
Add Proptonomy for
- Door codes and key details released only after Enso’s verification clears.
- Tasks created from guest messages, briefed to cleaners and vendors in their chat apps and chased until done.
- Completion photos checked against the checklist before the guest is told the home is ready.
- Boarding Pass changes, such as skipping ID or waiving a deposit, previewed and made on your staff’s say-so.
- One queue across guests, tasks and clients, with calls in the same thread.
At a glance
What each one does, and where they meet.
Every Enso Connect cell links to Enso Connect’s own page where it says so. Where Enso Connect does not publish something, the cell says so instead of guessing.
| Capability | Proptonomy | Enso Connect |
|---|---|---|
| Core job | Yes.The operation behind the stay: tasks, crews, follow-up | Yes.AI guest experience and revenue platform source |
| Guest app and verification | Yes.Reads each guest’s Boarding Pass and its verification status | Yes.Boarding Pass: verifies guests, checks IDs, reports to authorities source |
| Upsells | Yes.Quotes Enso’s offers in the guest’s thread | Yes.Upsells in the Boarding Pass; deposits or damage waivers source |
| Door codes only after verification | Yes.Releases codes only after Enso’s verification clears | Yes.Supplies the verification status Proptonomy checks |
| Guest messaging AI | Yes.Every channel in one thread, each reply checked first | Yes.AutoPilot on subjects you pick; drafts when unsure source |
| Guest channels | Yes.Airbnb, Booking.com, Vrbo, PMS inbox, WhatsApp, email, SMS, calls | Yes.Airbnb, Booking.com, WhatsApp, SMS, email and phone source |
| Tasks from guest messages | Yes.Drafted from the thread; procedures decide what runs alone | n/sNot stated.Not stated on the pages we read |
| Cleaners and vendors | Yes.Briefed and chased in WhatsApp, Telegram, Slack or Teams | Partly.Cleaners and vendors appear as inbox audiences source |
| Follow-up to done, with photo checks | Yes.Chases each job to done; AI checks photos against the checklist | n/sNot stated.Not stated on the pages we read |
| Workflows | Yes.Written procedures for the work behind the stay | Yes.No-code workflows triggered by guest events source |
| Phone calls | Yes.AI voice agent answers; a person can take over in the browser | Partly.Phone in the inbox; voice AI not stated source |
| Smart locks | No.No smart-lock integration | Yes.Smart lock integration, as an add-on source |
| Owner portal and statements | Yes.Owner portal, statements and owner onboarding | n/sNot stated.Not stated on the pages we read |
| How they connect | Yes.Reads guidebooks, policies, Boarding Pass, pending actions | Yes.Boarding Pass changes made only on your staff’s say-so |
| Pricing model | Yes.Per listing, every product included, no setup fee; quoted in writing | Partly.Custom quote; add-ons extra; monthly, quarterly or annual terms source |
| Trial | Yes.Two to four weeks, judged on a pass mark agreed in writing | Yes.Free trial, after a demo source |
Core job
- Proptonomy
- Yes.The operation behind the stay: tasks, crews, follow-up
- Enso Connect
- Yes.AI guest experience and revenue platform source
Guest app and verification
- Proptonomy
- Yes.Reads each guest’s Boarding Pass and its verification status
- Enso Connect
- Yes.Boarding Pass: verifies guests, checks IDs, reports to authorities source
Upsells
- Proptonomy
- Yes.Quotes Enso’s offers in the guest’s thread
- Enso Connect
- Yes.Upsells in the Boarding Pass; deposits or damage waivers source
Door codes only after verification
- Proptonomy
- Yes.Releases codes only after Enso’s verification clears
- Enso Connect
- Yes.Supplies the verification status Proptonomy checks
Guest messaging AI
- Proptonomy
- Yes.Every channel in one thread, each reply checked first
- Enso Connect
- Yes.AutoPilot on subjects you pick; drafts when unsure source
Guest channels
- Proptonomy
- Yes.Airbnb, Booking.com, Vrbo, PMS inbox, WhatsApp, email, SMS, calls
- Enso Connect
- Yes.Airbnb, Booking.com, WhatsApp, SMS, email and phone source
Tasks from guest messages
- Proptonomy
- Yes.Drafted from the thread; procedures decide what runs alone
- Enso Connect
- n/sNot stated.Not stated on the pages we read
Cleaners and vendors
- Proptonomy
- Yes.Briefed and chased in WhatsApp, Telegram, Slack or Teams
- Enso Connect
- Partly.Cleaners and vendors appear as inbox audiences source
Follow-up to done, with photo checks
- Proptonomy
- Yes.Chases each job to done; AI checks photos against the checklist
- Enso Connect
- n/sNot stated.Not stated on the pages we read
Workflows
- Proptonomy
- Yes.Written procedures for the work behind the stay
- Enso Connect
- Yes.No-code workflows triggered by guest events source
Phone calls
- Proptonomy
- Yes.AI voice agent answers; a person can take over in the browser
- Enso Connect
- Partly.Phone in the inbox; voice AI not stated source
Smart locks
- Proptonomy
- No.No smart-lock integration
- Enso Connect
- Yes.Smart lock integration, as an add-on source
Owner portal and statements
- Proptonomy
- Yes.Owner portal, statements and owner onboarding
- Enso Connect
- n/sNot stated.Not stated on the pages we read
How they connect
- Proptonomy
- Yes.Reads guidebooks, policies, Boarding Pass, pending actions
- Enso Connect
- Yes.Boarding Pass changes made only on your staff’s say-so
Pricing model
- Proptonomy
- Yes.Per listing, every product included, no setup fee; quoted in writing
- Enso Connect
- Partly.Custom quote; add-ons extra; monthly, quarterly or annual terms source
Trial
- Proptonomy
- Yes.Two to four weeks, judged on a pass mark agreed in writing
- Enso Connect
- Yes.Free trial, after a demo source
Built in Partly, or with add-ons Not offeredn/s Not stated publicly
Fair is fair
What Enso Connect does well.
Revenue from the stay
Upsells surface inside the Boarding Pass guest app at the right moment, with deposits or damage waivers to protect each stay. source
Guest verification for European rules
Enso verifies guests, checks IDs and reports to authorities, which matters in markets with guest registration duties. source
Fine control of the AI
You pick the subjects AutoPilot may answer on its own; everything else goes to your team, and it drafts when it is unsure. source
Where each one stops
The limits, on both sides.
Enso Connect
- Upsell commissions are charged separately from the platform price.
- Smart locks, background checks, authority reporting and Screen & Protect are listed as optional add-ons.
- A field-task tool, follow-up to done or photo verification is not described on the pages we read.
- Voice AI is not stated; phone calls come into the inbox.
Proptonomy
- Heimby, the operation Proptonomy grew out of, is an Enso Connect customer, and our founder is quoted on Enso’s pricing page. Read this page with that in mind.
- No ID checks, deposits or authority reporting of its own: that stays with Enso.
- No smart-lock integration; it reads EasyPick key status but never issues codes.
Running both
How they connect, in three steps.
- 1
Connect Enso Connect
Proptonomy imports Enso’s guidebooks, policies and listing content into its knowledge, and reads each guest’s Boarding Pass and pending actions.
- 2
Gate access on verification
Door codes, Wi-Fi and key locations go only to confirmed bookings whose Boarding Pass has cleared. Until then, the AI tells the guest what is still missing.
- 3
Act on your staff’s say-so
When a guest needs an exception, such as skipping ID or waiving a deposit, Proptonomy previews the Boarding Pass change and makes it only when your staff says yes.
Proptonomy and Enso Connect: questions
They are built to run together. Enso runs the guest-facing side, with the Boarding Pass, ID checks, upsells and its own guest AI. Proptonomy connects to it and runs the operations behind the stay: tasks, cleaners and vendors, follow-up and photo checks.
Heimby, the rental operation Proptonomy grew out of, is an Enso Connect customer, and Enso’s pricing page quotes Njål Eliasson, Heimby’s co-founder and Proptonomy’s founder. We say so here so you can weigh this page accordingly.
Choose per inbox, so only one AI sends on each. Enso’s AI can keep answering where it does today, and Proptonomy can take the PMS and chat threads, quoting Enso’s guidebooks and offers.
No. Door codes, Wi-Fi and key locations go only to confirmed bookings, and where Enso’s Boarding Pass verification is used, Proptonomy checks it first and tells the guest what is still missing.
Both quote per portfolio. Enso quotes through a form, with month-to-month, quarterly or annual contracts and 30 days’ notice; upsell commissions and add-ons are separate. Proptonomy is priced per listing with every product and the Enso Connect integration included and no setup fee, quoted in writing.
Sources, read 23 September 2026
Enso Connect is a trademark of its owner, used here only to identify the product. This page follows our editorial standards: facts about other companies come from their own public pages on the date shown. If something is out of date, write to hello@proptonomy.ai and we will correct it.
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