Your advertising privacy

With your permission, we use the Meta Pixel to measure our Facebook and Instagram ads and improve who sees them. Meta receives page visits, completed enquiry events, your IP address and browser information, and may set advertising cookies. Your form answers are not sent. How Meta uses data

We remember this choice for 180 days. Meta's first-party advertising cookies can last up to 90 days. Rejecting stops future events and removes those cookies here; it does not erase data already received by Meta. Change your choice at any time in Privacy settings. Proptonomy privacy policy

Proptonomy

Compare · Reviewed 23 September 2026

Proptonomy vs Trellis: the same promise, priced and proven differently.

Trellis and Proptonomy make the same promise: agents that answer guests and run the operation behind them, on top of the PMS you keep. They differ on how they price, on how the trial is judged, and on the details: a check on every reply, door codes gated on verification and one queue across clients.

Book a demoSee the table

The short answer

Both are AI operations layers for rental managers, and both were founded in 2026. Trellis starts from $749.99 a month plus an onboarding fee and bills once autopilot reaches 70% accuracy; Proptonomy is priced per listing with every product included and no setup fee, quoted in writing before a trial judged on a pass mark you write. Choose Trellis for its accuracy-based billing and white-glove onboarding; choose Proptonomy for no onboarding fee and every outgoing reply checked before it sends.

How Trellis describes itself: “Trellis is AI property management software for short-term rentals: agents answer your guests, coordinate your team, and run daily operations across your whole stack.” source

Choose Trellis when

  • You want to pay nothing until autopilot reaches 70% accuracy, the billing gate Trellis publishes.
  • You prefer white-glove onboarding and are comfortable with a one-time fee quoted on the call.
  • Your crews are ready to work in a dedicated mobile app with checklists, photos and offline updates.
  • Your portfolio is in the US, Italy, Mexico or the Caribbean, where Trellis lists its customers.

Choose Proptonomy when

  • You want no onboarding fee: one per-listing price with every product included, quoted in writing for your portfolio before the trial starts.
  • You want the trial judged on a number you write yourself, over two to four weeks, rather than a fixed accuracy threshold.
  • You want a second AI to check every outgoing reply for promises the team has not confirmed, and door codes released only to verified bookings.
  • You run several clients or brands and want one ranked queue across all of them.
  • You operate in the Nordics and use KrossBooking, Hybel.no or EasyPick.

At a glance

Proptonomy and Trellis, row by row.

Every Trellis cell links to Trellis’s own page where it says so. Where Trellis does not publish something, the cell says so instead of guessing.

  • Core job

    Proptonomy
    Yes.Answers guests and runs the work after: tasks, crews, follow-up
    Trellis
    Yes.Agents answer guests, coordinate the team, run daily operations source

  • Guest channels

    Proptonomy
    Yes.Airbnb, Booking.com, Vrbo, PMS inbox, WhatsApp, email, SMS, calls
    Trellis
    Yes.Airbnb, Vrbo, Booking.com, Expedia, WhatsApp, SMS, email, calls source

  • Draft first, autopilot when you choose

    Proptonomy
    Yes.Observe mode, then drafts or auto-reply, inbox by inbox
    Trellis
    Yes.Drafts by default; autopilot chosen per channel and property source

  • Every reply checked before it sends

    Proptonomy
    Yes.A second AI holds replies with unconfirmed promises
    Trellis
    n/sNot stated.Not stated on the pages we read

  • Door codes only for verified guests

    Proptonomy
    Yes.Only for confirmed bookings, and after Enso verification if used
    Trellis
    n/sNot stated.Not stated on the pages we read

  • Phone calls

    Proptonomy
    Yes.AI voice agent answers; a person can take over in the browser
    Trellis
    Yes.Voice AI answers calls and can hand them to a colleague source

  • Field team

    Proptonomy
    Yes.Briefs in WhatsApp, Telegram, Slack or Teams, or the offline app
    Trellis
    Yes.Crew app with checklists and photos, works offline; group chats too source

  • Follow-up to done, with photo checks

    Proptonomy
    Yes.Chases each job to done; AI checks photos against the checklist
    Trellis
    Yes.Photos in the app; the guest hears back when work is done source

  • Written procedures

    Proptonomy
    Yes.Procedure library; new ones proposed from finished work
    Trellis
    Yes.Write how the operation runs once; agents follow it source

  • One queue across clients

    Proptonomy
    Yes.Mission Control ranks what needs a person, across every client
    Trellis
    n/sNot stated.Not stated on the pages we read

  • Owner statements

    Proptonomy
    Yes.Owner portal, statements and owner onboarding
    Trellis
    Partly.No owner statements “today”, per /connect; its docs differ source

  • Works with

    Proptonomy
    Yes.Guesty, Hostaway, Uplisting, Lodgify, KrossBooking, Breezeway, Enso
    Trellis
    Yes.“200+ integrations (36 deep)”; Guesty and Hostaway partner source

  • Nordic and EU fit

    Proptonomy
    Yes.Norwegian company, EU servers, KrossBooking, Hybel.no, EasyPick
    Trellis
    Partly.EU-hosted in Stockholm; customers in the US, Italy, Mexico source

  • MCP server

    Proptonomy
    Yes.235 tools over OAuth, from ChatGPT or Claude
    Trellis
    Yes.Trellis MCP Server, in its documentation source

  • Pricing model

    Proptonomy
    Yes.Per listing, every product included, no setup fee; quoted in writing
    Trellis
    Partly.From $749.99 a month; onboarding fee not published source

  • Trial

    Proptonomy
    Yes.Two to four weeks, judged on a pass mark agreed in writing
    Trellis
    Partly.Demo first, no self-serve; billing starts at 70% accuracy source

Built in Partly, or with add-ons Not offeredn/s Not stated publicly

Fair is fair

What Trellis does well.

  • Billing tied to accuracy

    Trellis starts billing only when autopilot reaches 70% accuracy. For a buyer, that is a clear, published risk-reversal. source

  • Voice and a crew app in one product

    Voice AI answers calls and can hand them to a colleague, and cleaners get a mobile app with their tasks, checklists, photos and the guest’s note, with updates sent once the phone reconnects. source

  • EU-hosted primary data

    Trellis states that its primary database, backups and application servers are hosted in Stockholm, Sweden, which is useful for European operators working through GDPR reviews. source

Where each one stops

The limits, on both sides.

Trellis

  • No self-serve signup or free trial: every customer starts with a demo call.
  • Pricing starts at $749.99 a month, and a one-time onboarding fee is added; its amount is not published.
  • Its /connect page says it does not produce owner statements or accounting exports today.
  • Aimed at management companies with 20 to 2,000+ units, per its pricing page.

Proptonomy

  • Not a PMS or channel manager: you keep yours for reservations, rates and payouts.
  • No billing gate tied to accuracy: the trial is judged once against your pass mark, and per-listing billing starts at go-live.
  • A young company: Norwegian, founded in 2026.

Switching from Trellis

Three steps, and nothing goes quiet in between.

  1. 1

    Connect your PMS

    Proptonomy connects through Guesty’s marketplace, Hostaway’s API or your PMS’s own connection. It starts in observe mode: it reads, drafts and learns your properties, and sends nothing while Trellis keeps answering.

  2. 2

    Bring your procedures and knowledge

    Import the procedures you already wrote for Trellis’s agents, and your property details. Every Proptonomy draft cites what it used, so gaps show up in the first days.

  3. 3

    Switch inboxes over one at a time

    When an inbox meets the pass mark you wrote, turn Trellis off for it and Proptonomy on, so no guest gets two answers, or none.

Proptonomy and Trellis: questions

Both run AI on top of your PMS to answer guests and coordinate the work. Trellis publishes a starting price of $749.99 a month plus a one-time onboarding fee, and starts billing when autopilot reaches 70% accuracy. Proptonomy is priced per listing with every product included and no setup fee, quoted in writing for your portfolio; it checks each outgoing reply before it sends, releases door codes only to verified bookings and gives multi-client operators one ranked queue.

It depends on portfolio size. Trellis starts from $749.99 a month, scales with property count and adds a one-time onboarding fee, with the exact figures quoted on a call. Proptonomy is priced per listing with every product included and no setup fee, plus carrier usage for numbers, minutes and SMS, and quotes your portfolio in writing. Ask both for a written figure at your listing count and compare them side by side.

A trial of two to four weeks on your own properties, judged against a pass mark you write before it starts, for example 60% of guest messages resolved without a person. If it hits the number, you go live at the per-listing price quoted in writing before the trial. If it does not, you walk away and keep the data and conversation history.

Trellis states on its company facts page that it serves 45+ property management companies and 4,000+ listings. Proptonomy publishes figures from Heimby, the rental operation it grew out of: 97.8% of guest communication is handled by the AI, and 65.7% of day-to-day cleaning and maintenance planning is handled with no human involved. Both sets of figures are the companies’ own.

Trellis states that its primary database, backups and application servers are in Stockholm, Sweden. Proptonomy’s servers and storage are in the EU as well. Some AI processing and email delivery may run with providers outside the EU; Proptonomy only uses AI providers that do not retain or train on your content.

Sources, read 23 September 2026

Trellis is a trademark of its owner, used here only to identify the product. This page follows our editorial standards: facts about other companies come from their own public pages on the date shown. If something is out of date, write to hello@proptonomy.ai and we will correct it.

Keep exploring

Meet your new AI teammate.

See how Proptonomy can help you and your team with the everyday work of running your properties.