Enso runs the guest journey.
We run the work around it.
Proptonomy plugs into your Enso Connect account: the AI answers guests from the same guidebooks and check-in steps they see in their boarding pass, checks verification before it shares a door code, and handles the cleaners, handymen and follow-ups around every stay. Runs alongside your PMS connection.
- Answers from your Enso content
- Verification-aware, always
- Boarding-pass changes only with your say-so
/ Trusted by property managers worldwide
A teammate, not another dashboard.
Enso stays the guest-facing app. Proptonomy is the teammate behind it: it knows what the guest can see, what they still have to do, and what your team has to get done around the stay.
Answers from your Enso guidebooks
Check-in steps, house rules, local tips, policies and listing details import into each property's knowledge, so the AI answers with exactly what the guest sees in their boarding pass, and stays in sync when you edit it in Enso.
Respects the verification gate
Before it shares a door code or check-in instructions, it checks the Enso boarding pass. Guest not verified yet? It says what is outstanding and holds the code, every time.
Handles boarding-pass asks, with your say-so
Skip an ID upload, waive the deposit or flex fee, release early check-in, resend the boarding-pass link: the AI prepares the change, your staff approve it, and it is applied to the live boarding pass.
Gets cleaners and handymen moving
Turnovers, repairs, supplies. It briefs the right person on WhatsApp, Telegram, Slack or LINE, in their language. No app for your partners to install, no portal they will never log into.
Chases every job to done
No answer from the cleaner? It follows up during working hours, escalates to a backup, and closes the task itself once the job is confirmed.
Asks a human when it matters
Refunds, damage, upset guests, anything unusual: it lands in your ops chat as a yes/no question. You approve, it executes and reports back.
A guest message, all the way to done.
The guest writes in. The AI answers her, opens the task, gets the handyman on WhatsApp, and tells her when it is fixed. Nobody on your team touched a thing.
Enso Connect stays the guest-facing app.
- Guidebooks & check-in steps
- Policies
- Listing content
- Boarding pass & verification
Proptonomy signs in to your Enso Connect account, imports the guidebooks, check-in and checkout steps, policies and listing content into each property's knowledge, and reads the boarding-pass state per reservation. Reservations themselves come from your PMS connection (Guesty today).
New listings live in a day. Shot on a phone.
Send the owner a link. They walk the home, answer the checklist and snap photos as they go. Proptonomy turns the snapshots into listing-ready shots, writes the description and builds the property knowledge your AI teammate will use for years, then hands you the finished gallery, ready to publish in your PMS.
The owner does the onboarding. You watch a progress bar.
Reshoot
Phone photo
Reshoot
Phone photo
Reshoot
Phone photoReal output. The small tile is the phone photo exactly as uploaded; the large one is what Reshoot Studio made from it.
Observe mode first
Every reply starts as a draft you approve. Turn on auto-reply per inbox, per property, when you trust it. Not on day one.
Your account stays yours
Connected with your Enso Connect login, stored encrypted and used only to talk to Enso. Changes to a guest's boarding pass are previewed first and applied only when your staff approve.
GDPR, hosted in the EU
European infrastructure, a data processing agreement on request, and access to your data that you can revoke at any time.
Three steps, one afternoon.
- 1
Tell us about your account
Two minutes in the form below. We open your workspace the same day and send you the connect link.
- 2
Connect Enso alongside your PMS
We set it up with you: your PMS connects through its wizard, and your Enso Connect login goes into the workspace's integration settings, encrypted and used only to talk to Enso.
- 3
Watch it read your guidebooks
Check-in steps, house rules, local info and policies land in each property's knowledge. The AI starts in observe mode: it drafts replies and shows you what it would do, and sends nothing until you switch it on.
Let's get you connected.
Tell us about your Enso Connect account and we'll open your workspace today. You'll see the AI working on your own reservations before you decide anything.
The things managers ask us first.
Minutes once your PMS is connected. Your Enso Connect login goes into the workspace's integration settings, we discover your account, and the guidebooks, check-in steps and policies import per listing. From then on the AI answers from the same content your guests see, and re-syncs on a schedule.
No. New accounts run in observe mode: the AI reads everything and drafts replies, but nothing is sent until you turn auto-reply on, and you turn it on where you want it, inbox by inbox. Most managers watch the drafts for a week first, then enable it on the question types they see it getting right.
Only what your staff approve. Reading is automatic: guidebooks, policies, listing content and each reservation's boarding-pass state. Changing a live boarding pass (skipping ID upload, waiving a deposit, releasing check-in, resending the link) is previewed by the AI and executed only when your team says so. Turning a listing on or off in Enso is previewed, never applied by the AI.
That is most of the point. Cleaners, handymen, owners and suppliers work in WhatsApp, Telegram, Slack, LINE and e-mail. Proptonomy runs those conversations and reflects the outcome back onto the reservation and the task. Your team keeps one board; nobody has to learn a new app.
No. Enso Connect stays the app your guests use. Proptonomy is the teammate behind it: answering, dispatching, chasing, and asking your team when a human call is needed.
Enso Connect sits next to your PMS, and so does Proptonomy. Today the Enso link is built for Guesty accounts (Enso listings are matched to your Guesty listings). Connect Guesty first, then Enso.
It scales with the number of listings you connect, and there is no setup fee. Tell us your listing count in the form and we'll put a number in writing before you connect anything.
Something else on your mind? Write to post@proptonomy.ai. A person answers.
Your tools are already in place.
Now handle everything else.
Connect Enso Connect and watch a week of your team's coordination run itself.
Connect your Enso Connect account