LINE is where your guests already are.
We put the AI in the chat.
Proptonomy runs on LINE: guests and partners add the Proptonomy official account, your team connects the chat with a code, and the AI answers in their language, briefs cleaners in their groups, and asks you only when a human call is needed. Photos and video go both ways as native LINE messages.
- One official account for everyone
- A code connects a chat
- Nothing sent to a guest until you say so
/ Trusted by property managers worldwide
A teammate, not another dashboard.
Nobody learns a new app. Guests and partners in Japan, Thailand or Taiwan keep writing on LINE; Proptonomy is the teammate in the chat, and asks you when it matters.
Answers guests on LINE
Check-in details, wifi, late checkout, a complaint: answered from your property knowledge and the reservation, in the guest's language, on LINE.
Runs the cleaner and partner chats
Turnovers, repairs and supplies are briefed in the chat with the property and the reservation attached, questions are answered, and confirmations are read back into the task.
Photos and video both ways
A guest sends a photo of the broken tap; the handyman gets it. The cleaner sends the finished room; it lands on the task. Media travels as native LINE messages, not links.
Chases every job to done
No answer from the cleaner? It follows up during working hours, escalates to a backup, and closes the task itself once the job is confirmed.
Asks a human when it matters
Refunds, damage, upset guests, anything unusual: it lands in your ops chat as a yes/no question. You approve, it executes and reports back.
Leaves a full trail
Every message, action and decision is logged against the reservation. Watch it work, take over any conversation, hand it back when you are done.
A guest message, all the way to done.
The guest writes in. The AI answers her, opens the task, gets the handyman on WhatsApp, and tells her when it is fixed. Nobody on your team touched a thing.
LINE stays LINE.
- 1:1 chats
- Groups
- Photos & video
One Proptonomy LINE official account for everyone: guests and partners add it, your team connects each chat with the code we give you, and the AI is in the thread. Prefer your own LINE official account? That works too.
New listings live in a day. Shot on a phone.
Send the owner a link. They walk the home, answer the checklist and snap photos as they go. Proptonomy turns the snapshots into listing-ready shots, writes the description and builds the property knowledge your AI teammate will use for years, then hands you the finished gallery, ready to publish in your PMS.
The owner does the onboarding. You watch a progress bar.
Reshoot
Phone photo
Reshoot
Phone photo
Reshoot
Phone photoReal output. The small tile is the phone photo exactly as uploaded; the large one is what Reshoot Studio made from it.
Observe mode first
Every reply starts as a draft you approve. Turn on auto-reply per chat or inbox when you trust it. Not on day one.
Your chats stay yours
Every chat is connected on purpose, with a code your team enters. Disconnect a chat and Proptonomy stops reading it. Nothing is sent to a guest until you turn auto-reply on for that chat.
GDPR, hosted in the EU
European infrastructure, a data processing agreement on request, and access to your data that you can revoke at any time.
Three steps, one afternoon.
- 1
Tell us about your account
Two minutes in the form below. We open your workspace the same day and send you the connect link.
- 2
Add the Proptonomy LINE account
Guests and partners add the account (a QR code in your house manual does it). Your team connects each chat with the code from the workspace, or brings your own LINE official account.
- 3
Watch it read the chats
Guests get matched to their reservation, partners to their properties. The AI starts in observe mode: it drafts and shows you what it would send, and sends nothing until you switch it on.
Let's get you connected.
Tell us about your setup and we'll open your workspace today. You'll see the AI working on your own reservations before you decide anything.
The things managers ask us first.
Minutes per chat. Add the Proptonomy LINE account, connect the chat with the code from your workspace, pick the organisation, done. Put the account's QR code in your house manual so guests find it.
No. New accounts run in observe mode: the AI reads everything and drafts replies, but nothing is sent until you turn auto-reply on, and you turn it on where you want it, inbox by inbox. Most managers watch the drafts for a week first, then enable it on the question types they see it getting right.
Not until you say so. New chats and inboxes start in observe mode: the AI reads, drafts and shows you what it would send. You turn auto-reply on chat by chat, inbox by inbox, and you can take over any conversation and hand it back when you are done.
That is most of the point. Cleaners, handymen, owners and suppliers work in WhatsApp, Telegram, Slack, LINE and e-mail. Proptonomy runs those conversations and reflects the outcome back onto the reservation and the task. Your team keeps one board; nobody has to learn a new app.
No. LINE stays the app your guests use. Proptonomy is the teammate behind it: answering, dispatching, chasing, and asking your team when a human call is needed.
For reservations, yes: connect Guesty, Hostaway, Uplisting, Lodgify, KrossBooking or Resly and the AI knows who is staying where and when. The channel is where the conversation happens; the PMS is what it is about.
It scales with the number of listings you connect, and there is no setup fee. Tell us your listing count in the form and we'll put a number in writing before you connect anything.
Something else on your mind? Write to post@proptonomy.ai. A person answers.
Your people are already on LINE.
Now handle everything else.
Connect LINE and watch a week of your team's coordination run itself.
Connect LINE