Outlook is where the rest arrives.
We answer it from your address.
Connect a Microsoft 365 mailbox, personal or shared, and the AI reads what comes in as it arrives: guest e-mails and booking-platform relay threads, owner questions, supplier confirmations. It matches them to the property and the reservation, drafts the reply from your own address in the same thread, and asks you only when a human call is needed.
- Connect with Microsoft sign-in
- Shared mailboxes supported
- Nothing sent to a guest until you say so
/ Trusted by property managers worldwide
A teammate, not another dashboard.
Your mailbox stays your mailbox. Proptonomy is the teammate that has read every thread, knows which stay and which property it belongs to, and drafts the answer before you open Outlook.
Answers guest e-mail from your address
Booking-platform relay threads and direct guest mails are matched to the reservation and answered in the same thread, in the guest's language, from the mailbox they wrote to.
Shared mailboxes, real time
Connect operations@ or bookings@ once for the whole team. New mail is picked up as it arrives, so a question at 08:02 has a draft by 08:03, whoever is on shift.
Owner and supplier mail, filed and handled
An owner asks about last month, a supplier confirms a delivery, an insurer wants photos: the mail is filed against the property, answered or turned into a task, and never lost in a shared inbox.
Asks a human when it matters
Refunds, damage, upset guests, anything unusual: it lands in your ops chat as a yes/no question. You approve, it executes and reports back.
Learns how you work
Every answer you give becomes property knowledge and a procedure. The next turnover, the next guest with the same question: it already knows.
Leaves a full trail
Every message, action and decision is logged against the reservation. Watch it work, take over any conversation, hand it back when you are done.
A guest message, all the way to done.
The guest writes in. The AI answers her, opens the task, gets the handyman on WhatsApp, and tells her when it is fixed. Nobody on your team touched a thing.
Microsoft 365 stays your mailbox.
- Inbox
- Shared mailboxes
- Sent from your address
- Attachments
Connect with Microsoft sign-in. Proptonomy reads the mailbox you choose, personal or shared, gets new mail in real time, and replies from your own address in the same thread. Revoke access in Microsoft 365 at any time and it stops.
New listings live in a day. Shot on a phone.
Send the owner a link. They walk the home, answer the checklist and snap photos as they go. Proptonomy turns the snapshots into listing-ready shots, writes the description and builds the property knowledge your AI teammate will use for years, then hands you the finished gallery, ready to publish in your PMS.
The owner does the onboarding. You watch a progress bar.
Reshoot
Phone photo
Reshoot
Phone photo
Reshoot
Phone photoReal output. The small tile is the phone photo exactly as uploaded; the large one is what Reshoot Studio made from it.
Observe mode first
Every reply starts as a draft you approve. Turn on auto-reply per chat or inbox when you trust it. Not on day one.
Your mailbox stays yours
Connected through Microsoft's own sign-in with the permissions shown at connect. Replies go out from your address; nothing is deleted or moved. Revoke access in Microsoft 365 at any time.
GDPR, hosted in the EU
European infrastructure, a data processing agreement on request, and access to your data that you can revoke at any time.
Three steps, one afternoon.
- 1
Tell us about your account
Two minutes in the form below. We open your workspace the same day and send you the connect link.
- 2
Sign in with Microsoft
In the workspace's integration settings, connect the mailbox with Microsoft sign-in and approve the permissions shown. For a shared mailbox, sign in as a user who has access to it and pick it.
- 3
Watch it read the inbox
Threads get matched to properties and reservations. The AI starts in observe mode: it drafts replies and shows you what it would send, and sends nothing until you switch it on.
Let's get you connected.
Tell us about your setup and we'll open your workspace today. You'll see the AI working on your own reservations before you decide anything.
The things managers ask us first.
Minutes. Microsoft sign-in, approve the permissions, pick the mailbox (shared ones included), done. The first pass reads recent threads and matches them to properties and reservations; from then on new mail arrives in real time.
No. New accounts run in observe mode: the AI reads everything and drafts replies, but nothing is sent until you turn auto-reply on, and you turn it on where you want it, inbox by inbox. Most managers watch the drafts for a week first, then enable it on the question types they see it getting right.
Not until you say so. New chats and inboxes start in observe mode: the AI reads, drafts and shows you what it would send. You turn auto-reply on chat by chat, inbox by inbox, and you can take over any conversation and hand it back when you are done.
That is most of the point. Cleaners, handymen, owners and suppliers work in WhatsApp, Telegram, Slack, LINE and e-mail. Proptonomy runs those conversations and reflects the outcome back onto the reservation and the task. Your team keeps one board; nobody has to learn a new app.
No. Microsoft 365 stays the app your guests use. Proptonomy is the teammate behind it: answering, dispatching, chasing, and asking your team when a human call is needed.
For reservations, yes: connect Guesty, Hostaway, Uplisting, Lodgify, KrossBooking or Resly and the AI knows who is staying where and when. The channel is where the conversation happens; the PMS is what it is about.
It scales with the number of listings you connect, and there is no setup fee. Tell us your listing count in the form and we'll put a number in writing before you connect anything.
Something else on your mind? Write to post@proptonomy.ai. A person answers.
Your people are already on Microsoft 365.
Now handle everything else.
Connect Microsoft 365 and watch a week of your team's coordination run itself.
Connect Microsoft 365