WhatsApp is where everyone already is.
We put the AI in the thread.
Proptonomy runs on WhatsApp: guests write to the number you give them and get answered in their language, cleaners and handymen are briefed and chased in their own chats and groups, and your team approves the rare human call from its ops group. Photos and documents go both ways.
- No app for guests or partners to install
- One link connects a chat or a group
- Nothing sent to a guest until you say so
/ Trusted by property managers worldwide
A teammate, not another dashboard.
Nobody learns a new app. Guests, cleaners, handymen and owners keep writing where they already do; Proptonomy is the teammate reading and answering in every thread, and asking you when it matters.
Answers guests on WhatsApp
A guest writes to the number in your booking confirmation. The AI recognises them by phone number or booking reference, picks up the right reservation, and answers check-in details, wifi, late checkout or a complaint in their language.
Runs the cleaner and handyman chats
One chat or group per partner. Turnovers, repairs and supplies are briefed there with the property and the reservation attached, questions are answered, and confirmations are read back into the task.
Your ops group is the control room
Refunds, damage, upset guests, anything unusual lands in your team's WhatsApp group as a yes/no question. Approve from your phone, and the AI executes and reports back in the same group.
Chases every job to done
No answer from the cleaner? It follows up during working hours, escalates to a backup, and closes the task itself once the job is confirmed.
Learns how you work
Every answer you give becomes property knowledge and a procedure. The next turnover, the next guest with the same question: it already knows.
Leaves a full trail
Every message, action and decision is logged against the reservation. Watch it work, take over any conversation, hand it back when you are done.
A guest message, all the way to done.
The guest writes in. The AI answers her, opens the task, gets the handyman on WhatsApp, and tells her when it is fixed. Nobody on your team touched a thing.
WhatsApp stays WhatsApp.
- Direct chats
- Groups
- Photos & documents
- Guest recognition by phone or booking
Give guests and partners Proptonomy's WhatsApp number. Your team connects each partner chat or group with one link; guests writing in directly are matched to their reservation by phone number or booking reference. A backup number keeps the platform up if one account is ever blocked.
New listings live in a day. Shot on a phone.
Send the owner a link. They walk the home, answer the checklist and snap photos as they go. Proptonomy turns the snapshots into listing-ready shots, writes the description and builds the property knowledge your AI teammate will use for years, then hands you the finished gallery, ready to publish in your PMS.
The owner does the onboarding. You watch a progress bar.
Reshoot
Phone photo
Reshoot
Phone photo
Reshoot
Phone photoReal output. The small tile is the phone photo exactly as uploaded; the large one is what Reshoot Studio made from it.
Observe mode first
Every reply starts as a draft you approve. Turn on auto-reply per chat or inbox when you trust it. Not on day one.
Your chats stay yours
Every chat is connected on purpose, with a link your team clicks. Disconnect a chat and Proptonomy stops reading it. Nothing is sent to a guest until you turn auto-reply on for that chat.
GDPR, hosted in the EU
European infrastructure, a data processing agreement on request, and access to your data that you can revoke at any time.
Three steps, one afternoon.
- 1
Tell us about your account
Two minutes in the form below. We open your workspace the same day and send you the connect link.
- 2
Connect your chats
Add Proptonomy's number to your partner groups and click the connect link it posts, once per chat. Put the same number in your booking confirmation and house manual so guests write to it directly.
- 3
Watch it read the threads
Guests get matched to their reservation, partners to their properties. The AI starts in observe mode: it drafts replies and shows you what it would send, and sends nothing until you switch it on.
Let's get you connected.
Tell us about your setup and we'll open your workspace today. You'll see the AI working on your own reservations before you decide anything.
The things managers ask us first.
Minutes per chat. Add Proptonomy's WhatsApp number to a group (or message it from a partner's phone), click the connect link it posts, pick the organisation, done. Guests need nothing: when they write to the number, the AI matches them to their reservation by phone or booking reference.
No. New accounts run in observe mode: the AI reads everything and drafts replies, but nothing is sent until you turn auto-reply on, and you turn it on where you want it, inbox by inbox. Most managers watch the drafts for a week first, then enable it on the question types they see it getting right.
Not until you say so. New chats and inboxes start in observe mode: the AI reads, drafts and shows you what it would send. You turn auto-reply on chat by chat, inbox by inbox, and you can take over any conversation and hand it back when you are done.
That is most of the point. Cleaners, handymen, owners and suppliers work in WhatsApp, Telegram, Slack, LINE and e-mail. Proptonomy runs those conversations and reflects the outcome back onto the reservation and the task. Your team keeps one board; nobody has to learn a new app.
No. WhatsApp stays the app your guests use. Proptonomy is the teammate behind it: answering, dispatching, chasing, and asking your team when a human call is needed.
Put Proptonomy's WhatsApp number in your booking confirmation or house manual. When a guest writes to it, the AI matches them to their reservation by phone number or booking reference and answers as your team. If it cannot match, it asks for the booking reference first.
For reservations, yes: connect Guesty, Hostaway, Uplisting, Lodgify, KrossBooking or Resly and the AI knows who is staying where and when. The channel is where the conversation happens; the PMS is what it is about.
It scales with the number of listings you connect, and there is no setup fee. Tell us your listing count in the form and we'll put a number in writing before you connect anything.
Something else on your mind? Write to post@proptonomy.ai. A person answers.
Your people are already on WhatsApp.
Now handle everything else.
Connect WhatsApp and watch a week of your team's coordination run itself.
Connect WhatsApp