Hostaway runs your bookings.
We run the work around them.
Proptonomy connects to your Hostaway account and puts an AI teammate on the operation: answering guests on the thread they wrote in, getting cleaners and handymen moving on WhatsApp, chasing every job until it is confirmed done, and asking you only when a human call is needed.
- One API key from Hostaway
- Starts in observe mode
- Nothing sent to a guest until you say so
/ Trusted by property managers worldwide
A teammate, not another dashboard.
It works the reservations already in Hostaway: the guest questions, the turnovers, the repairs, the follow-ups. You see the outcome, and the moments that need a human.
Answers guests, in Hostaway
Check-in details, wifi, early check-in, late checkout, complaints. Answered from your property knowledge and the reservation in front of it, in the guest's language, on the Hostaway thread they wrote in.
Gets cleaners and handymen moving
Turnovers, repairs, supplies. It briefs the right person on WhatsApp, Telegram, Slack or LINE, in their language. No app for your partners to install, no portal they will never log into.
Chases every job to done
No answer from the cleaner? It follows up during working hours, escalates to a backup, and closes the task itself once the job is confirmed.
Asks a human when it matters
Refunds, damage, upset guests, anything unusual: it lands in your ops chat as a yes/no question. You approve, it executes and reports back.
Learns how you work
Every answer you give becomes property knowledge and a procedure. The next turnover, the next guest with the same question: it already knows.
Leaves a full trail
Every message, action and decision is logged against the reservation. Watch it work, take over any conversation, hand it back when you are done.
A guest message, all the way to done.
The guest writes in. The AI answers her, opens the task, gets the handyman on WhatsApp, and tells her when it is fixed. Nobody on your team touched a thing.
Hostaway stays your system of record.
- Listings
- Reservations & calendar
- Guest messages
Reservations and guest messages arrive over Hostaway's webhooks, with a scheduled sync as the safety net. Replies go back out through Hostaway on the same thread, so your guests never notice a second system.
New listings live in a day. Shot on a phone.
Send the owner a link. They walk the home, answer the checklist and snap photos as they go. Proptonomy turns the snapshots into listing-ready shots, writes the description and builds the property knowledge your AI teammate will use for years, then hands you the finished gallery, ready to publish in Hostaway.
The owner does the onboarding. You watch a progress bar.
Reshoot
Phone photo
Reshoot
Phone photo
Reshoot
Phone photoReal output. The small tile is the phone photo exactly as uploaded; the large one is what Reshoot Studio made from it.
Observe mode first
Every reply starts as a draft you approve. Turn on auto-reply per inbox, per property, when you trust it. Not on day one.
Your account stays yours
Connected with credentials you create in Hostaway and can delete there at any time. Nothing is written back to Hostaway until you turn it on.
GDPR, hosted in the EU
European infrastructure, a data processing agreement on request, and access to your data that you can revoke at any time.
Three steps, one afternoon.
- 1
Tell us about your account
Two minutes in the form below. We open your workspace the same day and send you the connect link.
- 2
Create an API key in Hostaway
In Hostaway, go to Settings → Hostaway API and click Create. Paste the Account ID and the key into Proptonomy's connect wizard. Hostaway shows the key once, so copy it then.
- 3
Watch it read your operation
Listings, reservations and guest conversations sync in. The AI starts in observe mode: it drafts replies and shows you what it would do, and sends nothing until you switch it on.
Let's get you connected.
Tell us about your Hostaway account and we'll open your workspace today. You'll see the AI working on your own reservations before you decide anything.
The things managers ask us first.
Minutes. You create one API key in Hostaway (Settings → Hostaway API), paste the Account ID and key into the connect wizard, and the first import starts: listings and reservations first, then guest conversations in the background. The real work is the half hour we spend with you on how your team wants tasks and escalations routed.
No. New accounts run in observe mode: the AI reads everything and drafts replies, but nothing is sent until you turn auto-reply on, and you turn it on where you want it, inbox by inbox. Most managers watch the drafts for a week first, then enable it on the question types they see it getting right.
Guest replies go out through Hostaway on the same thread, once you turn auto-reply on. Listings, reservations and the calendar are read from Hostaway, not edited. Tasks live in Proptonomy, and in Breezeway if you use it.
That is most of the point. Cleaners, handymen, owners and suppliers work in WhatsApp, Telegram, Slack, LINE and e-mail. Proptonomy runs those conversations and reflects the outcome back onto the reservation and the task. Your team keeps one board; nobody has to learn a new app.
Yes. Hostaway stays your system of record, and we already work alongside Breezeway and Enso Connect. Proptonomy is the layer that does the work between them.
It scales with the number of listings you connect, and there is no setup fee. Tell us your listing count in the form and we'll put a number in writing before you connect anything.
Something else on your mind? Write to post@proptonomy.ai. A person answers.
Your reservations are already handled.
Now handle everything else.
Connect Hostaway and watch a week of your team's coordination run itself.
Connect your Hostaway account